Alliance Business Solutions is a leading nationwide provider of business insurance, health insurance, employee benefit packages, HR, and payroll services. Their customers are business owners who wear numerous hats and work long hours to make certain that customers are satisfied and payroll is met week after week. Focus on these areas frequently leaves little time to manage the largest and most important part of the company—labor. For example, many small business owners record employee time and attendance and coordinate scheduling on computer spreadsheets, calendars, or even paper time cards.
While these processes can get the job done, they come with numerous problems. For example, extra time spent following up with employees to find out the hours they worked could be spent on more crucial tasks. Moreover increased errors from manual processes often cause pricey and needless overtime. And conversations between staff members and managers about critical topics like vacation time or the need to swap shifts often results in misunderstandings that affect productivity and retention.
Solution
Alliance Business Solutions recently expanded its offerings to include the same workforce management solutions found in Workforce Management Suite. The suite includes TimeWorksPlus for automated timekeeping and attendance tracking, TimeSimplicity for advanced scheduling, and TimeWorks Mobile to enable on-the-go timekeeping for both supervisors and their employees. The complete set of integrated solutions help businesses increase profits and become even more competitive. Alliance Business Solutions is now more effectively helping their clients replace manual processes and become more effective with workforce management solutions. By helping their clients solve their troubles, Alliance Business Solutions’ clients are more satisfied, and staying longer.
Results
Alliance Business Solutions has grown 30% annually since offering the new workforce management solutions. This growth has come from two principal sources. First, Alliance Business Solutions can cross-sell its current small business clients with unprecedented solutions to automate timekeeping and scheduling. Second, the company’s expanded end-to-end offerings allow it to successfully pursue larger companies that aren’t happy with the service they receive from the big payroll providers.
“Essentially, timekeeping and scheduling are new arrows in our quiver to go after both small businesses and larger clients.” James “JJ” Jagels, Vice President of Alliance Business Solutions
Timekeeping and scheduling are also ‘sticky.’ So, in addition to adding more clients, Alliance Business Solutions retains them longer. With the new solutions, the company reduced its turnover rate dramatically, which ensures a steady revenue stream and a strong base from which to grow even further. “The ability to add new clients and keep them longer is a powerful combination that helps fuel our growth and profitability,” said Jagels.
UPGRADE TODAY
CBIZ Time Solutions offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your supervisors, employees, and organization.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our CBIZ Time Solutions ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.
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