by admin | Oct 6, 2020 | Case Study
Workforce Management Suite Improves Efficiency for Women's Health Clinic Today's case study looks at a small women's health clinic jointly owned by three OB/GYNs. Our example company employs four full-time nurse practitioners, two part-time nurse midwives, two part-time medical assistants, a part-time sonographer, and a very busy office manager. The practice faced the numerous challenges common to [...]
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by admin | Sep 15, 2020 | Case Study
Today's post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain's margins were diminishing due to rising food costs, so the owner was searching for ways to bolster the bottom line. The competition was tight in the working class community and an attempt [...]
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by admin | Nov 14, 2019 | Case Study
Running a small manufacturing shop in the United States is not for the faint of heart. We have seen so many proud "Made in America" operations die due to foreign competition and the recession that those unfamiliar with the industry might be surprised to learn that there are still some domestic manufacturers that have not [...]
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by admin | Sep 13, 2019 | Case Study
An upscale day spa doesn't just sell manicures and body wraps, they sell an experience—a refuge from the demands of everyday life. Spa employees need to be extremely attentive to their clients' needs to create the perfect spa experience. To preserve a serene ambiance, there must be order and organization behind the scenes. When a [...]
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by admin | Aug 23, 2019 | Case Study
Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the goal of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite, they provided inbound and outbound support for six health insurers, three nationwide [...]
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by admin | Aug 1, 2019 | Case Study
There are considerable growth opportunities for home health care agencies, but with thin margins, profitability depends on careful management. Today's case study explains how Workforce Management Suite helped a 30-employee for-profit home health care agency increase profitability by simplifying scheduling, simplifying employee timekeeping, and effectively tracking employee certifications. Before the agency implemented Workforce Management Suite, [...]
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