Today’s post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more organizations hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp offices can benefit from the market shift and expand and diversify.
Consider the unique logistics of our example organization. While some staffing services specialize in just one industry—such as health care—this 12-year-old office has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, manufacturing workers, machinists, child care providers, and substitute teachers.
With a continual turnover of contract workers and offsite punch ins as the norm, this agency couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned frequently and didn’t support the latest time clocks.
A staffing office simultaneously serves two classes of clients; the temp workers they place and the businesses who use the workers. Each of the players trust in the office for accuracy. The business owners don’t want to overpay the temps, and the hourly temp contractors are, understandably, especially sensitive to timekeeping accuracy.
Solution – Workforce Management Suite
The Workforce Management Suite time and attendance tool, TimeWorksPlus, swiftly solved a multitude of problems. The Workforce Management Suite mobile app allows contract workers to punch in/out on their cell phone wherever they are. Because the PunchLogic function has virtually put an end to missed and duplicate punches, timekeeping accuracy has improved significantly.
Scheduling Made Easy With Workforce Management Suite
Temp worker hours are tracked with customizable system warnings and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.
TimeWorksPlus is customizable for the many lunch and break policies of the businesses they serve. The agency personnel can see what’s going on with all of their temp workers in real time on any given day.
With the recent rise in ransomware hackings and other data security threats, the office puts a premium on data security and appreciates the peace of mind provided by Workforce Management Suite.
Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can focus on serving even more industries while keeping current clients satisfied.
UPGRADE TODAY
CBIZ Time Solutions offers WorkforceHUB, the unified Human Resources portal that makes it easy to optimize the performance of your supervisors, employees, and company.
WorkforceHUB includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB is developed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our CBIZ Time Solutions ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.
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