Why You Need Automated WFM for Salaried Employees

Why You Need Automated WFM for Salaried Employees

Some employers with only salaried personnel often believe automated Workforce Management is only necessary for organizations with hourly employees. The object of this message is to review why this couldn't be further from the truth. Why Companies With Salaried Employees Need Workforce Management Systems 1. ComplianceThe alphabet soup of the various labor laws—FLSA, ACA, PBJ, FMLA—apply [...]
5 Ways WFM Improves Customer Service

5 Ways WFM Improves Customer Service

A customer service rep can't solve customer problems if she is preoccupied with her own HR dilemma at work. There are many direct and indirect benefits of optimizing your timekeeping, scheduling, and payroll processes. Today's message outlines 5 ways implementing Workforce Management Suite will improve the customer service at your business. Eliminate Coverage GapsCustomer service [...]
Get Ready for Fair Scheduling Mandates

Get Ready for Fair Scheduling Mandates

You may not live in a jurisdiction that has passed predictive scheduling legislation, but that doesn't mean you shouldn't prepare. "Fair scheduling," "secure scheduling," or "fair workweek" laws are designed to protect employees from the uncertainty of on-call and fluid scheduling, and are being debated (and in some cases, passed) in states and municipalities across [...]
5 Ways WFM Improves Customer Service

Case Study: Residential Care Facility

Today's case study explains how Workforce Management Suite cleaned up an employee scheduling mess at an 18-bed group home for adults with chronic mental illness. The long-term care facility needed relief from nonstop employee scheduling confusion that had eroded staff morale considerably and was making it hard to maintain the calm, therapeutic atmosphere needed by [...]
5 Ways WFM Improves Customer Service

The Intuitive WorkforceHUB Employee Dashboard

WorkforceHUB from CBIZ Time Solutions is a unified Human Resources portal. It has customizable dashboards for employees and supervisors. The user interface is intuitive and easy to navigate. Let's look at the employee view: Clock In Page Current time Clock in/out Time of most recent clock in/out and type At a glance: next pay date, [...]