by admin | Apr 30, 2019 | Case Study
Today's case study explains how TimeSimplicity can help a typical small credit union maintain quality customer service while controlling operating expenses through expedited credit union employee scheduling. Even though an increasing number of routine banking transactions are handled online without the help of a human bank teller, it is vital for small not-for-profit financial service [...]
by admin | Mar 14, 2019 | Case Study
Case Study: The Alberta Motor Association Challenge The Alberta Motor Association (AMA) is a non-profit membership organization in Canada that serves customers in Alberta and the Northwest Territories. The AMA believes its members are practically family. This means that if customers are in a jam, need counsel, or even a “shoulder to cry on,” AMA [...]
by admin | Mar 1, 2019 | Case Study
Today's post is a Workforce Management case study of a nutritional supplement contract manufacturer with 45 full-time employees. The company had only been in business for 18 months but was running at an impressive 80% capacity. The owner had a product development background but no experience managing a labor force. She was trying to limit [...]
by admin | Feb 26, 2019 | Case Study
In the last few years, gym memberships have dropped in price due to increasing industry competition. To stay profitable, gyms must serve hundreds of clients with a small staff, and our example gym is no exception. The gym's owners knew that it was easier to boost their earnings by offering additional services to existing members [...]
by admin | Feb 9, 2019 | Case Study
Today's case study highlights how the owner of a small grocery chain (four stores) saw the investment in Workforce Management Suite pay off in some unforeseen ways. Grocery employee scheduling is a balancing act. Schedule too few employees and the long lines that result can cause prospective customers to leave before buying anything. Schedule too [...]
by admin | Jan 9, 2019 | Case Study
Today's post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more organizations hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp offices can benefit from the market shift and expand and diversify. Consider [...]
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